Privacy Policy

Last updated: January 7, 2026

1. Introduction

Welcome to Thoth ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our label printing and template rendering platform.

2. Information We Collect

We collect information that you provide to us directly, information we collect automatically, and information from third-party sources.

2.1 Information You Provide

  • Account Data: When you register, we collect your first name, last name, email address, username, and company/organization name.
  • Content Data: We store the templates, images, renderer configurations, datasource connections, and other content you create or upload to the platform.
  • Print Job Data: We temporarily store the data and documents you submit for printing.
  • Support Data: Information you provide when you contact us for support.

2.2 Information Collected Automatically

  • Usage Data: We use Google Analytics to collect information about how you access and use the website, such as pages viewed and time spent.
  • Technical Data: We collect your IP address, browser type, operating system, and device information.
  • Audit Logs: For security and compliance, we maintain logs of critical actions performed within the system (e.g., logins, data modifications).

2.3 Payment Information

We use Stripe for payment processing. We do not store your credit card numbers or full financial details on our servers. Stripe processes this information securely. We only retain a reference to your customer profile and subscription status.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, operate, and maintain our services, including rendering templates and processing print jobs.
  • Account Management: To manage your registration, login, and subscription.
  • Communication: To send you administrative information, such as onboarding emails, account status updates, and security alerts.
  • Security: To monitor and prevent unauthorized access and abuse of our services.
  • Improvement: To analyze usage patterns and improve our platform's functionality and user experience.

4. Data Retention

  • Account Information: Retained as long as your account is active.
  • Print Jobs: Print job data is transient and is automatically deleted after a short period (Time-To-Live), typically 30 seconds to a few minutes, or upon completion.
  • Audit Logs: Retained for a specific period to ensure security and accountability.

5. Data Sharing and Third Parties

We may share your information with the following third-party service providers:

  • Stripe: For payment processing.
  • Google Analytics: For analyzing website traffic and usage.
  • Email Providers: For sending transactional emails.

We do not sell your personal data to third parties.

6. Security

We implement appropriate technical and organizational security measures to protect your data. This includes encryption of data in transit, secure password hashing, and role-based access control. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing the personal data we hold about you.
  • Requesting correction of inaccurate data.
  • Requesting deletion of your data (subject to legal retention requirements).
  • Objecting to processing of your data.

8. Cookies

We use cookies to maintain your session and for analytics purposes. You can control cookie settings through your browser.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: into@thoth-studio.com